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Ricoh MP C3004exSP / 3504exSP

Forming part of our flagship A3 colour Smart MFP range, this model offers superb reliability, output quality and workplace productivity – and it’s the perfect device for a multipurpose environment. Featuring a Smart Operation Panel, it’s designed to help you increase productivity thanks to rich functionality – as well as a Single Pass document feeder, a 30ppm output speed and a new Intel processor. With staple-less finishing, you can keep your environmental impact low, and quick recovery from sleep mode and a low TEC value, means you save on energy costs and still maintain a high performance.

Product Support

Features & Benefits

Our innovative 10.1 inch colour Smart Operations Panel makes mobile and flexible working much more intuitive. In fact, thanks to its smart connectivity, you can operate your MFP from mobile devices, integrate with independent smart phones and tablets – and enable access and printing from virtually anywhere. You can even scan and save documents in full colour directly to email, portable media and folders, which helps to speed up document creation and output. And all this connectivity integrates easily into your current machine fleet, so you not only maximise fleet productivity, but improve overall workflow too.

  • Intuitive touch and swipe Smart Operations Panel
  • New Intel Processor increases productivity
  • Human Detection Sensor
  • Offers a range of 4 great finisher options
  • Professional output with banner print capability



Printing Process4-drum method
Control Panel10.1″ Smart Operation Panel
Colour/Black & WhiteColour
Output Speed Copy/Print30 ppm
First Page Out TimeColour: 7.1 seconds
Black and White: 4.6 seconds
Recovery Time From Sleep ModeApproximately 1.0 second
(motion sensor activated)
Resolution600 dpi
System Memory2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option
Maximum Copy QuantityUp to 999 copies
DuplexingAutomatic (Standard)
Document Feeder TypeSingle Pass Document Feeder (SPDF)
Preset Reduction and Enlargement RatiosRatios 25%, 50%, 65%, 73%, 78%, 85%, 93%, 100%, 121%, 129%, 155%, 200%, 400%
Zoom Range25% to 400% in 1% increments
Supported Paper Sizes1st Paper Tray: 8.5″ x 11″ (A4) 2nd Paper Tray: 5.5″ x 8.5″ – 12″ x 18″, Envelopes Custom Sizes: Width: 3.5″ – 12.6″ (90 – 320 mm), Length: 5.8″ – 49.6″ (148 – 1260 mm)
Supported Paper WeightsStandard Trays: 16 – 80 lb. Bond/166 lb. Index (60 – 300 g/m2)
Duplex Unit: 14 – 68 lb. Bond/142 lb. Index (52 – 256 g/m2)
Supported Paper TypesPlain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Colour Paper, Envelopes, Coated, Labels* & OHP*
Standard Paper Capacity2 x 550 sheets
Maximum Paper Capacity1625
Standard Output Capacity500 sheets
Maximum Monthly Volume20,000
Power Source120V – 127V, 60Hz, 15A
Typical Electricity Consumption TEC1.2 kWh/week
Power Consumption1,584W or less; Sleep Mode: .83W or less
Energy StarCertified
EPEAT statusGold
Dimensions W x D x H26.3″ x 29.1″ x 47.5″ (668 x738 x1205mm)
(Includes SPDF and Two-Tray Paper Bank)
Weight223 lbs. (101 kg)

Printer Specification

Processor SpeedIntel Atom Processor Bay Trail 1.33 GHz
Hard Disk Drive250GB HDD
InterfacesStandard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP; IEEE802.11a/b/g/n; USB2.0 Type B
Network ProtocolTCP/IP (IPv4, IPv6)
Supported Operating SystemsWindows Vista/7/8/8.1/10/ Server 2008/Server 2008R2/ Server2012/ Server2012R2
Unix; Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX, Citrix Presentation Server 4.5, XenApp 5.0
Mac OS X v.10.7 or later, SAP R/3, IBM iSeries AS/400-using OS/400 Host Print Transform
Device Management Utilities@Remote, Device Manager NX, Web Image Monitor
Printer LanguagesStandard: PCL5c, PCL6, PDF
Optional: Adobe PostScript3, PictBridge, XPS
Print Resolution1200 x 1200 dpi
Security FeaturesDataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF

Scanner Specification

Scan Speed (B&W & Full Color)200/300 dpi: 110 ipm Simplex/180 ipm Duplex
Scanning ResolutionB&W and FC scanning at 100 – 600 dpi, Up to 1200 dpi for TWAIN scanning
Scan Area11.7″ x 17″ (297 mm – 432 mm)
File FormatsSingle/Multi-Page TIFF, PDF, High Compression PDF & PDF/A Single Page JPEG
Scan ModesScan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning
Memory CapacityShared with copier memory

Document Server Specifications

Maximum Stored Documents3000
Maximum Pages/Document2000
Maximum Page Capacity9000
Maximum Number of Folders200

Fax Specification

Fax Option TypeM19
CircuitPSTN, PBX
CompatibilityITU-T (CCITT) G3
Fax Resolution200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)
Compression MethodB&W TIFF: MH, MR, MMR, JBIG2
Full-Color: JPEG
Scanning SpeedUp to 81 spm
Modem Speed33.6K – 2,400 bps w/Auto Fallback
Transmission SpeedG3: Approximately 2 seconds/page (JBIG)
MemoryStandard: 4 MB (approx. 320 pages), Optional: Optional: 64 MB (approx. 4,800 pages) with optional SAF memory
Group Dials100 Group Dial numbers