Ricoh MP C2004exSP / 2504exSP

20 ppm print speed

Intuitive 10.1 inch Smart Operation Panel

Low TCO, low power consumption

Smart Device connectivity



EPEAT® Gold rated and ENERGY STAR® certified

Typical Electricity Consumption of just 1.2 KWh/week

Standard two-sided printing

Ricoh Cartridge Return Program


Ricoh MP C2004exSP / 2504exSP

Transform your enterprise’s office productivity with the Award Winning Ricoh MP C2004exSP/ MP C2504exSP colour multi-function printers. Improve workflow efficiency through fast, high quality printing and comprehensive paper handling features. Print image-rich documents in large numbers like a professional by making full use of their sophisticated colour management, terrific colour matching, and top-quality output.

Product Support

Features & Benefits

Multitask briskly with the MP C2004 Color Laser Multifunction Printer (MFP). Its motion sensor kicks in to get you started when you arrive at the device. Work long uninterrupted stretches when you expand paper capacity to 2,300 sheets. Scan documents and share them anywhere with many scan-to options. You can even fax contracts and other forms right from the device to your email inbox to save on paper..

  • High quality scan, copy, print and fax – 20 ppm print speed

  • High speed Single Pass Document Feeder makes demanding scan and copy jobs easier

  • Intuitive 10.1 inch Smart Operation Panel

  • Low TCO, low power consumption

  • Smart Device connectivity via Mopria, AirPrint, Smart Device Connect and Ricoh Smart Device Print&Scan app



Configuration Console
Printing Process 4-Drum Method
Control Panel 10.1″ Smart Operation Panel
Colour/Black & White Colour
Output Speed Copy/Print 20 ppm
First Page Out Time Color: 7.6 seconds
Black and White: 5.4 seconds
Recovery Time From Sleep Mode 7.1 seconds
Resolution 600 dpi
System Memory 2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option
Maximum Copy Quantity Up to 999 copies
Duplexing Automatic (Standard)
Document Feeder Type Automatic Reversing Document Feeder (ARDF)
Maximum Original Size Up to 11″ x 17″
Supported Paper Sizes 1st Paper Tray: 8.5″ x 11″ (A4) 2nd, 3rd, 4th
Paper Trays: 5.5″ x 8.5″ – 12″ x 18″ (A6-A3), Envelopes
Bypass: Up to 12.6″ x 18″, Envelopes Custom Sizes: Width: 3.5″ – 12.6″ (90 – 320 mm), Length: 5.8″ – 49.6″ (148 – 1260 mm)
Supported Paper Weights Standard Trays: 16 – 80 lb. Bond/ (60 – 300 g/m2)
Bypass Tray: 14 – 80 lb. Bond/ (52 – 300 g/m2)
Duplex Unit: 14 -34lb. Bond (52 – 169 256 g/m2)
Supported Paper Types Plain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Colour Paper, Envelopes*, Coated, Labels* & OHP*
Standard Paper Capacity 1200 sheets (2 x 550 sheets + 100-Sheet Bypass Tray)
Maximum Paper Capacity 2300 sheets
Standard Output Capacity 500 sheets
Maximum Monthly Volume 40,000
Power Source 120V – 127V, 60Hz, 12A
Typical Electricity Consumption TEC 0.7 kWh/week
Power Consumption 1,584W or less; Sleep Mode: 0.8W
Energy Star Certified
EPEAT status Gold
Dimensions W x D x H 23.1″ x 27″ x 35.92″ (587 mm x 685 mm x 913 mm)
Weight 197 lbs., 89.2 kg (Includes ARDF)

Printer Specification

Processor Speed Intel Atom Processor Bay Trail 1.33 GHz
Hard Disk Drive 250GB HDD
Interfaces Standard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP, IEEE802.11a/b/g/n, USB 2.0 Type B
Network Protocol TCP/IP (IPv4, IPv6)
Supported Operating Systems Windows Vista/7/8/8.1/Server 2008/Server 2008R2/Server2012/Server2012R2
Unix; Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX
Mac OS X v.10.7 or later, SAP R/3, IBM iSeries AS/400-using OS/400 Host Print Transform
Device Management Utilities @Remote, Device Manager NX, Web Image Monitor
Printer Languages Standard: PCL5e, PCL6, PDF
Optional: Adobe PostScript3, PictBridge,XPS
Print Resolution 1200 x 1200 dpi
Security Features DataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF

Scanner Specification

Scan Speed (B&W & Full Color) 80 ipm (200dpi/300dpi)
Scanning Resolution B&W and FC scanning at 100 – 600 dpi, Up to 1200 dpi for TWAIN scanning
Scan Area 11.7″ x 17″ (297 – 432 mm)
File Formats Single/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG
Scan Modes Scan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning
Memory Capacity Shared with Copier Memory

Document Server Specifications

Maximum Stored Documents 3000
Maximum Pages/Document 2000
Maximum Page Capacity 9000
Maximum Number of Folders 200

Fax Specification

Fax Option Type M19
Circuit PSTN, PBX
Compatibility ITU-T (CCITT) G3
Fax Resolution 200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)
Compression Method B&W TIFF: MH, MR, MMR, JBIG2
Color: JPEG
Scanning Speed Up to 58 spm – standard and detail modes (A4)
Modem Speed 33.6K – 2,400 bps w/Auto Fallback
Transmission Speed G3: Approximately 2 seconds/page (JBIG)
SAF Memory Standard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory
Group Dials 100 Group Dial numbers