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Ricoh MP C2004exSP / 2504exSP

Transform your enterprise’s office productivity with the Award Winning Ricoh MP C2004exSP/ MP C2504exSP colour multi-function printers. Improve workflow efficiency through fast, high quality printing and comprehensive paper handling features. Print image-rich documents in large numbers like a professional by making full use of their sophisticated colour management, terrific colour matching, and top-quality output.

Product Support

Features & Benefits

Multitask briskly with the MP C2004 Color Laser Multifunction Printer (MFP). Its motion sensor kicks in to get you started when you arrive at the device. Work long uninterrupted stretches when you expand paper capacity to 2,300 sheets. Scan documents and share them anywhere with many scan-to options. You can even fax contracts and other forms right from the device to your email inbox to save on paper..

  • High quality scan, copy, print and fax – 20 ppm print speed

  • High speed Single Pass Document Feeder makes demanding scan and copy jobs easier

  • Intuitive 10.1 inch Smart Operation Panel

  • Low TCO, low power consumption

  • Smart Device connectivity via Mopria, AirPrint, Smart Device Connect and Ricoh Smart Device Print&Scan app



Printing Process4-Drum Method
Control Panel10.1″ Smart Operation Panel
Colour/Black & WhiteColour
Output Speed Copy/Print20 ppm
First Page Out TimeColor: 7.6 seconds
Black and White: 5.4 seconds
Recovery Time From Sleep Mode7.1 seconds
Resolution600 dpi
System Memory2 GB RAM/250GB HDD Standard & 4GB RAM/250 GB HDD Option
Maximum Copy QuantityUp to 999 copies
DuplexingAutomatic (Standard)
Document Feeder TypeAutomatic Reversing Document Feeder (ARDF)
Maximum Original SizeUp to 11″ x 17″
Supported Paper Sizes1st Paper Tray: 8.5″ x 11″ (A4) 2nd, 3rd, 4th
Paper Trays: 5.5″ x 8.5″ – 12″ x 18″ (A6-A3), Envelopes
Bypass: Up to 12.6″ x 18″, Envelopes Custom Sizes: Width: 3.5″ – 12.6″ (90 – 320 mm), Length: 5.8″ – 49.6″ (148 – 1260 mm)
Supported Paper WeightsStandard Trays: 16 – 80 lb. Bond/ (60 – 300 g/m2)
Bypass Tray: 14 – 80 lb. Bond/ (52 – 300 g/m2)
Duplex Unit: 14 -34lb. Bond (52 – 169 256 g/m2)
Supported Paper TypesPlain, Recycled, Special Paper 1-3, Letterhead, Cardstock, Preprinted Paper, Bond Paper, High-Gloss Coated Paper, Colour Paper, Envelopes*, Coated, Labels* & OHP*
Standard Paper Capacity1200 sheets (2 x 550 sheets + 100-Sheet Bypass Tray)
Maximum Paper Capacity2300 sheets
Standard Output Capacity500 sheets
Maximum Monthly Volume40,000
Power Source120V – 127V, 60Hz, 12A
Typical Electricity Consumption TEC0.7 kWh/week
Power Consumption1,584W or less; Sleep Mode: 0.8W
Energy StarCertified
EPEAT statusGold
Dimensions W x D x H23.1″ x 27″ x 35.92″ (587 mm x 685 mm x 913 mm)
Weight197 lbs., 89.2 kg (Includes ARDF)

Printer Specification

Processor SpeedIntel Atom Processor Bay Trail 1.33 GHz
Hard Disk Drive250GB HDD
InterfacesStandard: 1000Base-T/100Base-TX/10Base-T Ethernet, USB 2.0 Type A (3 Ports), SD Slot on Operation Panel
Option: IEEE1284/ECP, IEEE802.11a/b/g/n, USB 2.0 Type B
Network ProtocolTCP/IP (IPv4, IPv6)
Supported Operating SystemsWindows Vista/7/8/8.1/Server 2008/Server 2008R2/Server2012/Server2012R2
Unix; Sun Solaris, HP-UX, SCO OpenServer, RedHat Linux, IBM AIX
Mac OS X v.10.7 or later, SAP R/3, IBM iSeries AS/400-using OS/400 Host Print Transform
Device Management Utilities@Remote, Device Manager NX, Web Image Monitor
Printer LanguagesStandard: PCL5e, PCL6, PDF
Optional: Adobe PostScript3, PictBridge,XPS
Print Resolution1200 x 1200 dpi
Security FeaturesDataOverwriteSecurity System (DOSS), HDD Encryption, User Codes, SNMP v3 Support, Encryption, Locked Print, User Authentication, 802.1x Wired Authentication, Quota Setting/Account Limit, Digitally Signed PDF

Scanner Specification

Scan Speed (B&W & Full Color)80 ipm (200dpi/300dpi)
Scanning ResolutionB&W and FC scanning at 100 – 600 dpi, Up to 1200 dpi for TWAIN scanning
Scan Area11.7″ x 17″ (297 – 432 mm)
File FormatsSingle/Multi-Page TIFF, PDF, High Compression PDF & PDF/A, Single Page JPEG
Scan ModesScan-to-Email (with LDAP support)
Scan-to-Folder (SMB/FTP)
Scan-to-Media (USB/SD Card)
Network TWAIN Scanning
Memory CapacityShared with Copier Memory

Document Server Specifications

Maximum Stored Documents3000
Maximum Pages/Document2000
Maximum Page Capacity9000
Maximum Number of Folders200

Fax Specification

Fax Option TypeM19
CircuitPSTN, PBX
CompatibilityITU-T (CCITT) G3
Fax Resolution200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAF memory)
Compression MethodB&W TIFF: MH, MR, MMR, JBIG2
Color: JPEG
Scanning SpeedUp to 58 spm – standard and detail modes (A4)
Modem Speed33.6K – 2,400 bps w/Auto Fallback
Transmission SpeedG3: Approximately 2 seconds/page (JBIG)
SAF MemoryStandard: 4 MB (approx. 320 pages)
Optional: 64 MB (approx. 4,800 pages) with optional SAF memory
Group Dials100 Group Dial numbers