Case Study: Celsius Graduate Recruitment
Celsius Graduate Recruitment are the UK’s leading graduate technology sales recruitment company and are based in Sale, Cheshire with offices in Central London. They still had some time left on their current contract but the machines weren’t performing as they should have been so they came to Key Digital for a solution.
Our first task was to understand the requirements of Celcius Graduate Recruitment and what they wanted from their print devices, and what they might use them for in the future. Problems were frequent with the machine they used previously, which made producing printed materials very laborious and time-consuming.
Key Digital were able to quickly create a solution for Celcius Graduate Recruitment that would not only be more reliable, but also more environmentally-friendly as well as saving them money.
Key Print Intelligence software was installed which means that Celcius Graduate Recruitment are able to manage and monitor all of the machines on the premises as well as track performance from an environmental perspective, giving a better understanding of how efficiently resources are being used. Key Print Intelligence also allows for proactive support including automated toner replacement, firmware upgrades, and off-site maintenance to be performed.
A fully inclusive maintenance agreement was included – which is comprised of all consumables, parts, call-outs, labour, warranty, and on-going training – as well as our Total Satisfaction Guarantee.
Following the installation of devices, Key Digital provided training to all members of staff who would use the device at Celcius Graduate Recruitment to ensure that all document functions would be used correctly and to maximum benefit.
As a result, Key Digital have provided a modern and highly-productive print infrastructure that is able to significantly reduce consumable wastage and, in turn, lower the associated costs.
“Our previous contract with another provider still had some time left on it but the life of the machines didn’t perform as we needed them to so thanks to Key Digital, we now have new machines that do exactly what we need and more. No more meter readings or running out of toner makes my job a lot easier.
Once the initial set up was completed, don’t think we have needed to call out an engineer yet and when we had network issues, it affected our printers and Key were more than helpful in sorting it for us.
We would highly recommend Key Digital to anyone.”
Justine Maxted, Head Office Manager, Celsius Graduate Recruitment